All Systems Operational

SurveyMonkey Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 31, 2025

No incidents reported today.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025
Resolved - The issue has been resolved. All charts in Analyze are now loading as expected.
Aug 27, 13:26 PDT
Identified - The issue has been identified and our team is working on resolving it. In the meantime, users may temporarily see old versions of charts appear (i.e NPS chart) in Analyze.
Aug 27, 13:18 PDT
Investigating - We're currently aware of an issue that is impacting charts from loading in Analyze. Our engineering team is aware and currently investigating.
Aug 27, 13:04 PDT
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025
Completed - The scheduled maintenance has been completed.
Aug 23, 10:26 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 09:00 PDT
Scheduled - We will be performing maintenance on Saturday, August 23, 2025 that may affect the availability of accounts, surveys, and integrations for the duration of the maintenance.

For more details about the impact and how to plan for this maintenance, please review the information provided in the help center: https://help.surveymonkey.com/en/surveymonkey/site/site-maintenance/

Live updates on the maintenance will be shared on this status page as needed.

Jul 22, 14:34 PDT
Aug 22, 2025
Resolved - This incident has been resolved.
Aug 22, 11:05 PDT
Monitoring - We are monitoring and continuing to investigate possible root causes. There is no further customer impact at this time, but the issue may reoccur.
Aug 22, 11:00 PDT
Investigating - We are currently investigating this issue.
Aug 22, 10:43 PDT
Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.