Analyze page issues

Incident Report for SurveyMonkey

Resolved

Issues have been resolved.

Posted Nov 15, 2021 - 15:46 PST

Identified

We've since resolved the issue which delayed the latest survey responses from appearing in Analyze Results. The cause of file upload exports failing has also been identified and we're working on a fix for that now.

Posted Nov 15, 2021 - 14:52 PST

Investigating

⚠️ We're aware of an issue impacting the Analyze Results page from loading the latest responses collected, and we are investigating the cause. Additionally, errors are being encountered when users try to export respondent uploads to our File Upload question type.

Posted Nov 15, 2021 - 14:31 PST

This incident affected: SurveyMonkey.