New surveys being created with incorrect theme. Customers on Basic plan incorrectly seeing error that survey has paid features
Incident Report for SurveyMonkey
Resolved
This incident has been resolved.
Posted May 09, 2024 - 10:55 PDT
Investigating
We are aware of an issue where new surveys are being created with an incorrect theme. Also customers on Basic plans are incorrectly seeing an error that paid features have been added to new surveys. Our team is hard at work on getting everything back up to speed, and things should be back to normal soon.
Posted May 09, 2024 - 08:55 PDT
This incident affected: SurveyMonkey.