Audience preview tool inaccessible for logged out customers.

Incident Report for SurveyMonkey

Identified

We are aware of an issue with the Audience preview tool showing an error when attempting to access. This issue is only impacting logged out customers. If you login, the tool should work as normal. We are currently working on a solution for this issue.

Posted Apr 21, 2026 - 08:27 PDT

This incident affects: SurveyMonkey.