Issues with logging in to SurveyMonkey accounts

Incident Report for SurveyMonkey

Resolved

Some users experienced errors while logging in from approximately 7:00PM-9:15PM PST. The issue is now resolved and all users should be able to log in.

Posted Aug 09, 2022 - 21:46 PDT

Monitoring

⚠️ We've isolated the problem and are working to resolve the issue.

Posted Aug 09, 2022 - 21:17 PDT

Update

We are continuing to investigate this issue.

Posted Aug 09, 2022 - 21:02 PDT

Investigating

⚠️ We're aware of an issue impacting the ability of some customers to log in to their SurveyMonkey accounts, and we are investigating the cause.

Posted Aug 09, 2022 - 20:31 PDT

This incident affected: SurveyMonkey.