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Degraded Performance
Partial Outage
Major Outage
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Aug 21, 2026

SME rewards users not getting bounty in some cases
Resolved - This incident has been resolved.
Aug 21, 06:25 PDT
Investigating - We are currently investigating this issue.
Aug 21, 04:57 PDT

Aug 20, 2026

No incidents reported.

Aug 19, 2026

Blank page for Multi-Survey Analysis
Resolved - This incident has been resolved.
Aug 19, 10:37 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 19, 10:32 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 19, 10:30 PDT
Investigating - We are currently investigating this issue.
Aug 19, 10:23 PDT

Aug 18, 2026

New responses delayed or not showing on Analyze page
Resolved - This incident has been resolved.
Aug 18, 18:17 PDT
Identified - For some surveys, new responses may not be showing are may be delayed showing on the Analyze page. We are working to resolve this issue.
Aug 18, 05:13 PDT

Aug 17, 2026

Excel/CSV Exports are failing
Resolved - This incident has been resolved.
Aug 17, 18:03 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 17, 18:00 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 17, 17:56 PDT
Investigating - All Summary and Responses Data exports to Excel/CSV/SPSS formats are failing. PDF and PPT exports still work.
Aug 17, 17:42 PDT

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

Responses to slider question type are intermittently not recorded when survey is taken on mobile
Resolved - This incident has been resolved.
Aug 12, 16:46 PDT
Investigating - We are currently investigating this issue.
Aug 12, 09:40 PDT

Aug 11, 2026

Invoice Creation Error
Resolved - This incident has been resolved.
Aug 11, 09:58 PDT
Investigating - We are currently investigating an issue preventing users from upgrading or generating invoices for some regions.
Aug 11, 07:36 PDT

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

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