Matrix rating questions missing selection boxes
Investigating - We've identified an issue impacting specific surveys with matrix questions, where the selection boxes are not visible to respondents. An available workaround is to create a copy of the impacted survey.
Nov 04, 2025 - 12:13 PST
SurveyMonkey Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 4, 2025

Unresolved incident: Matrix rating questions missing selection boxes.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Charts are failing to load on the Analyze page of some SurveyMonkey accounts. Multi-survey Analysis not loading.
Resolved - This incident has been resolved.
Oct 30, 18:56 PDT
Investigating - We are currently investigating this issue.
Oct 30, 17:50 PDT
Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

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