SurveyMonkey Status

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SurveyMonkey Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 5, 2026

Sentiment Analysis jobs are failing or running long

Resolved - This incident has been resolved.
Mar 5, 18:18 PST

Monitoring - A fix has been implemented and we are monitoring the results. Sentiment data will start to appear again over the next few hours. Further updates to follow once fully resolved.
Mar 5, 15:57 PST

Investigating - We are currently investigating this issue.
Mar 5, 11:13 PST

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

SurveyMonkey Rewards - Unable to cash out rewards for Amazon gift cards

Resolved - This incident has been resolved.
Feb 28, 09:24 PST

Identified - The SurveyMonkey Rewards Amazon gift card cash out option is not working. We have identified the cause of this issue and we are working on implementing a fix. The Prizeout cash out option is still available and Amazon gift cards are available on Prizeout's platform.
Feb 26, 02:18 PST

Feb 27, 2026

No incidents reported.

Feb 26, 2026

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.