Custom data / respondent metadata missing from Individual Response Table and XLS exports
Investigating - We are currently investigating an issue causing respondent metadata (custom data) to be hidden in the individual response table and XLS exports.
Oct 02, 2026 - 10:27 PDT
SurveyMonkey Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 2, 2026

Unresolved incident: Custom data / respondent metadata missing from Individual Response Table and XLS exports.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

Audience Preview Page is not responding
Resolved - This incident has been resolved.
Sep 24, 08:32 PDT
Investigating - We are aware of an issue with the Audience Preview Page. Our Engineering team is investigating this issue.
Sep 24, 05:16 PDT

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

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